Support

Get help without sending medical details.

For billing, partner account, clinic-contact, scorecard, privacy, data deletion, or business questions, email partners@glpclinicscout.com. Do not use Clinic Scout partner support for urgent symptoms, side effects, medication decisions, refills, diagnosis, or emergency care.

Before you write: keep the message administrative. Do not include medical details, symptoms, medications, dose, labs, diagnosis, insurance member ID, patient lists, or urgent care needs.

Official support contact

Email: partners@glpclinicscout.com

Support URL: https://partners.glpclinicscout.com/support/

Partner support URL: https://partners.glpclinicscout.com/support/

Billing and Stripe

Use support for receipts, checkout questions, cancellations, refund reviews, partner portal access, and order handoff questions. Include your business name and checkout email.

Consumer scorecard

Use support for scorecard access, saved checklist questions, consent withdrawal, data deletion, or a clinic-contact request issue. Do not include medical details.

Emergency boundary

If you have urgent symptoms, side effects, medication questions, self-harm concerns, or emergency needs, contact a licensed clinician, pharmacy, local emergency services, or 988/crisis support where appropriate. Clinic Scout partner support cannot provide medical care.